Model Number 100071 |
Device Problems
Use of Incorrect Control/Treatment Settings (1126); Improper or Incorrect Procedure or Method (2017); Incorrect Or Inadequate Test Results (2456); High Test Results (2457); Low Test Results (2458)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Known Impact Or Consequence To Patient (2692)
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Event Date 09/20/2015 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation is pending.
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Event Description
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The caller alleged a variance between the inratio inr result and the laboratory inr result.Results are as follows: date: (b)(6) 2015, inratio inr: 1.4 (no warfarin dosage change after result.) laboratory inr: n/a.On (b)(6) 2015, n/a, 3.4 therapeutic range: 2.0 - 3.0.The caller reported that the monitor was not in the correct mode when the finger stick was performed.This is considered to be an user issue when testing on the inratio device.There was no reported adverse patient sequela.There was no additional information provided.
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Manufacturer Narrative
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Investigation/conclusion: it is indicated that the product is not returning for evaluation.Since the product associated with the complaint was not returned, a review of in-house testing history for the lot was performed and the results met release criteria.The product performed as expected and no product deficiencies were observed.The manufacturing records for the lot were reviewed and the lot met release specifications.Although a user issue was identified in the complaint, root cause cannot be determined from the information provided.Based on the information available, there is no indication of a product deficiency and no corrective action is required.
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Search Alerts/Recalls
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