Acclarent was made aware of an event that occurred during a procedure in which an acclarent relieva spin balloon sinuplasty system was used.During the primary bilateral maxillary balloon sinuplasty procedure (bsp) along with septoplasty and turbinate surgery, there was no difficulty reported in accessing the patient's sinus cavities.Upon the first inflation of the acclarent relievapin balloon, the balloon was said to have ruptured and become detached, falling into the patient's maxillary sinus cavity.The surgeon performed an antrostomy to retrieve the balloon, and confirmed that all pieces were successfully removed.There was no other intervention required, and the procedure was completed using another acclarent relievapin balloon sinuplasty system.The patient was reported to have been doing well with no sequelae reported following the procedure.
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Acclarent received the package on 2/24/2016.The returned package included the following items: a spin sinuplasty balloon, luma sentry wire, balloon slider, wire slider, detachable connector, guide catheter (m-110).Upon receiving the package, before decontamination, the product was visually inspected and it was observed that the tip of the guide catheter was kinked, part of the balloon was missing, the tip of balloon catheter was damaged and inner shaft of balloon catheter was kinked.No product analysis could be performed due part of the balloon being missing.The customer complaint has been verified.
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