Model Number 7148 |
Device Problem
Incomplete or Missing Packaging (2312)
|
Patient Problem
No Known Impact Or Consequence To Patient (2692)
|
Event Type
malfunction
|
Manufacturer Narrative
|
An investigation is currently underway.Upon completion, the results will be fowarded.
|
|
Event Description
|
It was reported to covidien on (b)(6) 2015 that a customer had an issue with an x-ray detectable sponge.The customer states that there is supposed to be 10 each in the pack but there were 9 each.
|
|
Manufacturer Narrative
|
The complaint report indicated that a returned sample was not expected and to date a sample has not been received.This complaint will be re-opened should a sample be returned in the future.As part of the manufacturing process, a device history record (dhr) is generated for the lot of product.The dhr review showed that all acceptance criteria inspections were within specifications during the production process.The root cause for the reported condition is attributed to a miscount when product is removed from the original stack of 10 sponges resulting in a shortage within the stack.A formal corrective and preventative action (capa) has been opened to address the issue described in the complaint.This lot was produced prior to the implementation of the changes made by the capa.This issue will be reviewed during the monthly report out for the factory.No further corrective action is required at this time.There are no changes to the quality control sampling plans deemed necessary.Functional testing and visual inspections are being performed according to our current quality standards and inspection procedures.This complaint will be used for trending purposes and reviewed with plant management.
|
|
Search Alerts/Recalls
|