Further investigation of the customer issue included instrument maintenance, a review of the complaint text, a search for similar complaints and a review of labeling.The fse replaced the reagent display door with board (part number (b)(4)), which was worn out from normal use and verified the system to be functional again after replacement.No adverse trend was identified for the customer's issue.Labeling was reviewed and found to be adequate.Based on all available information and abbott diagnostics' complaint investigation, no product deficiency was identified.
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