Integra has completed their internal investigation on 12jan2016.The investigation included: methods: evaluation of actual device.Review of device history records.Review of complaint history.Results: evaluation of device: in comparing the parts produced prior to the transfer, the parts manufactured at burlington measured at 60 degrees, where the adapter rings produced at integra ohio measured at 45 degrees.Note this feature is not defined on the part drawing.Device history record reviewed for this product id lot # 130329136, s/n 902, 903, 909 and 910 manufactured on may 05, 2015 show no abnormalities related to the reported failure.This device passed all required inspection points with no associated mrr¿s, variances or rework.A review of complaints history revealed a total of four customer complaints, including this complaint.Conclusion: the end users experience was verified.Capa has been initiated to address this issue.
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