Model Number MEDSTONE STS-T |
Device Problem
Failure to Fire (2610)
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Patient Problem
No Code Available (3191)
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Event Date 10/13/2015 |
Event Type
malfunction
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Manufacturer Narrative
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Field service engineer (fse) evaluated system and confirmed issue.Error codes observed.Parts ordered and replaced.Performed operational test and observed cases.System tested in accordance with manufacturers service manual.Service management reviewing findings provided by field service engineer.Once final review is complete, a follow-up mdr will be submitted.Requests made for patient information.Once received, information will be submitted on follow-up mdr.
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Event Description
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Field service engineer reported that during service, he became aware that the system quit firing in the middle of the case.Patient had to be retreated.
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Manufacturer Narrative
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Service management review found part installed during annual pm had prematurely failed.Part was returned doa.Doa inspection determined the power cable came disconnected from the computer power supply.
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Search Alerts/Recalls
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