The customer reported that they received values that were twice as high for an unspecified number of patient samples tested for tina-quant hemoglobin a1c gen.2 (hba1c).The high results were seen while using one specific reagent cassette.After noticing the situation, the customer repeated the samples.The customer provided data for a total of eight patient samples that had erroneous hba1c results.The initial results obtained with the questionable reagent cassette were reported outside of the laboratory.The first sample initially resulted as 78.20 mmol/mol.The sample was repeated, resulting as 43.0 mmol/mol.The sample was repeated a second time on a different integra analyzer, resulting as 45.8 mmol/mol.The second sample initially resulted as 72.05 mmol/mol.The sample was repeated, resulting as 46.0 mmol/mol.The sample was repeated a second time on a different integra analyzer, resulting as 48.0 mmol/mol.The third sample initially resulted as 74.36 mmol/mol.The sample was repeated, resulting as 42.0 mmol/mol.The sample was repeated a second time on a different integra analyzer, resulting as 43.1 mmol/mol.The fourth sample initially resulted as 73.82 mmol/mol.The sample was repeated, resulting as 40.6 mmol/mol.The sample was repeated a second time on a different integra analyzer, resulting as 42.2 mmol/mol.The fifth sample initially resulted as 95.4 mmol/mol.The sample was repeated, resulting as 62.529 mmol/mol.The sixth sample initially resulted as 87.3 mmol/mol.The sample was repeated, resulting as 54.197 mmol/mol.The seventh sample initially resulted as 87.5 mmol/mol.The sample was repeated, resulting as 54.276 mmol/mol.The eighth sample initially resulted as 69.4 mmol/mol.The sample was repeated, resulting as 39.5507 mmol/mol.It was asked, but it is not known if any patients were adversely affected.No adverse events were alleged.The hba1c reagent lot number was 608985.The reagent expiration date was asked for, but not provided.A specific root cause could not be determined based on the provided information.A general problem with the reagent can be excluded.
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