Medical specialties - customer dissatisfaction customer reported via email: a fellow used our tpt1000.They hooked up the "push/pull method" incorrectly.They hooked the longer end of the line to the syringe, and the shorter end to the bag.After they realized it, they hooked it up correctly, but they had already introduced some air into the patient causing a small pnemo.They put a chest tube in the patient to drain the air.Patient is now okay.They believe our ends of the line should be color coated.I am still trying to get a sample off the shelf, but they do not know if it was the same lot number.Additional information received 16nov2015: can you provide any patient info? (i.E.Initials, age, gender, diagnosis, hx) (b)(6) male with end stage lung cancer admitted with superior vena cava syndrome ࠈow long was the chest tube in place? overnight (verbally stated from resident) is there a sample available for evaluation? no, i did not hear about this issue until after the patient was gone.Do you have a lot number? no way to know.
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(b)(4).Follow up emdr submission for device evaluation.A sample was not returned for analysis.Therefore a defect could not be identified.A lot number was not identified for the reported failure.A sample was not returned for analysis.A lot number was not reported with the complaint, so a device history record could not be investigated.The trending report did not indicate an adverse trend with the product.Therefore, a root cause could not be established.A defect could not be identified as both a sample and lot number was not provided.Therefore, corrective actions are not indicated.
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