Model Number FHC-A102-OBC554 |
Device Problem
Incorrect Or Inadequate Test Results (2456)
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Patient Problem
Ectopic Pregnancy (1819)
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Event Type
malfunction
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Manufacturer Narrative
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The discrepant results reported were obtained using test strips that expired in february 2014.Product should not be used beyond the stated expiration date, as doing so can result in errors or inaccurate results.Customers are advised not to use product beyond the stated expiration date.Further investigation cannot be pursued because there is no lot number.Trend code analysis is performed in the monthly complaint review.
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Event Description
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Customer reported a potential false negative urine hcg result with consult hcg urine cassette.An alere account executive, reported that a customer had false negative results on an hcg kit (no lot number provided).One patient had a negative result when a urine hcg test was performed using the consult hcg urine cassette test; the patient had an ectopic pregnancy and was required to have surgery.No dates were available and no further information was provided.Technical service representative made several attempts to contact the customer without success.The customer finally did call back and stated that the hcg cassettes that were used had expired in february 2014 (no lot number was provided).
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Search Alerts/Recalls
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