Siemens investigated customer returned test paks and they were determined to be meeting specifications.After reviewing the message log, it has been determined that sample quality issues generated an abnormal aspiration.Sample integrity may adversely affect the accuracy of test results.The aspirations affected are indicative of poor sample quality.Both runs of the original sample showed abnormal aspirations however the first run was most impacted.Customer will be provided with technical bulletin "the effects of sample integrity on accuracy and precision" to educate them about proper sampling.Cellular debris fibrin clots and/or particulate matter are some factors that adversely affect sample integrity.The cause for the discordant troponin results was determined to be sampling issue.
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