Based on the information provided by the complainant (b)(4) determined the dragonfly did not fail and decided not to have the user return it for testing.(b)(4) was able to simulate the event using a dragonfly from stock.Test 1: tested the dragonfly outside and recreated the event described by the complaint.When loosing control of the dragonfly, we were able to regain it again by letting the dragonfly roll back and naturally swerve to the right and engaging the secondary brake located in front of the dragonfly.Test 2: assessed the entire dragonfly and simulated a hand slipping between the chain and sprocket guard.We determined the spot between the chain and sprocket guard is a pinch point and should either be covered or labeled as a pinch point.Conclusion: it has been concluded the combination of the following resulted in the user's injury: user error, pinch point between the dragonfly chain and sprocket guard and context of the event.
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