This report is based solely on device analysis.No information to suggest a device related adverse event or product problem was received.If additional relevant information is received, a supplemental report will be submitted.Product event summary: analysis found the device shut down during testing and causes a system crash.The device was powered on and an error occurred.The upper case, lower case, output connector assembly, keypad, one output connector nut, and two case screws were contaminated.Battery wire insulation was pinched (wire insulation not compromised).(b)(4).
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