Please see below the distributor䓠answers, about this complaint: are you saying in the complaint that the radiopaque markers did not show up in the x-ray.It was unclear to me what the reported problem was.Also, the complaint lists two items: the first, part number 801400, involves 2 items.The second part number on the complaint, # (b)(4), involves 4 items.Both of these items are packaged in boxes of 20 packs, each containing 10 patties.My question is: are you saying that the problem is with the packs or the entire box of 200 patties? the look for them in a surgery and did not found the markers, as a result of that they tested the remainder of the stock and where nos able to found the markers, then they call us to replace the all of their stock , which we did as they see it is a problem with all their stock the entire box, and every part number.Also, please help us with the following questions: were both of these products involved in the same procedure? no they took an image, is not clear if it was an xray or a fluoroscopy and did not found the radiopaque markers (one product was used) did these event occur intra-operatively? yes with in referencie number did this event cause any delay in surgery over 30 minutes? no were there any adverse consequences to the patient? no what actions were taken as a result of this incident? they took all the remaining stock of patties and tested them under xray and where not able to find the radiopaque marker.
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