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Catalog Number AXFS15 |
Device Problems
Component Missing (2306); Packaging Problem (3007)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 11/24/2015 |
Event Type
malfunction
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Manufacturer Narrative
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Once the investigation has been completed any additional information will be reported in a supplemental report.
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Event Description
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Sales rep, reported that the following event : "i was in the operating room today and one of 2 delivered implants boxes was empty.Blister was removed, there was only a label inside, without the implant.No impact on the procedure as there were two other implants available.".
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Manufacturer Narrative
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The reported incident that superelastic implant x fuse standard / angle 15° was alleged of issue s-139 (device missing) could not be confirmed, since the device was not returned for evaluation and no other evidences were provided.Based on investigation, the root cause was attributed to a user related issue as the returned box was opened, without any blister, with a label and an empty opened pouch in it.It was reported that "one of 2 delivered implants boxes was empty.Blister was removed, there was only a label inside, without the implant¿.Therefore it is not possible to confirm the failure mode.A review of the device history for the reported lot did not indicate any abnormalities.No corrective actions are required at this time.A review of the labeling did not indicate any abnormalities.No indications of material, manufacturing or design related problems were found during the investigation.If any further information is provided, the investigation report will be updated.
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Event Description
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Sales rep, reported that the following event : "i was in the operating room today and one of 2 delivered implants boxes was empty.Blister was removed, there was only a label inside, without the implant.No impact on the procedure as there were two other implants available.".
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Search Alerts/Recalls
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