Model Number UNKNOWN WOUND CARE |
Device Problem
Product Quality Problem (1506)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Submit date 12/22/2015.It was reported to covidien on (b)(4) 2015 that a customer had an issue with a gauze sponge.
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Event Description
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Customer reports that they are finding poor quality of the dermacea sponges.
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Manufacturer Narrative
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Submit date: (b)(6) 2016.The complaint report indicated that a returned sample was not expected and to date a sample has not been received.A photo was attached which appeared to show short gauze like fibers that could have originated from the gauze.This complaint will be re-opened should a sample be returned in the future.A device history record (dhr) review could not be performed because a lot number or product code was provided by the customer.All dhrs are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.A potential root cause for the reported condition can be a result of short fibers which are produced during the cutting process of the gauze.This can produce short fibers that appear frayed.A corrective and preventative action (capa) has been opened to address similar issues as the one described by the customer.This issue will be reviewed during the monthly report out for the factory.No changes to the quality control sampling plans are deemed necessary.Functional testing and visual inspections are being performed according to our current quality standards and inspection procedures.This complaint will be used for trending purposes and reviewed with plant management.
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Search Alerts/Recalls
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