(b)(4).The actual device was not available; however, a companion sample was received for evaluation.A batch review was conducted and there were no deviations found related to this reported condition during the manufacture of this lot.Visual inspection did not identify any abnormalities that could have contributed to the reported condition.Functional testing was performed and verified the reported condition of unable to disconnect.The cause of the condition could not be determined.A capa has been opened to address this issue.Should additional relevant information become available, a supplemental report will be submitted.
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