( verbatim from report): "- received a fax from the ansm on behalf of the customer stating a quality problem with the cannulas (b)(4).The cannula disconnected itself from the luer-lock syringe thus being projected into the patient 's eye.Clinical consequences are as follows: a capsula rupture , vitreous loss , dislocation of the implant, significant intravitreal hemorrhaging." the product in this is not being returned for investigation by the end user who stated it is not available.Therefore, beaver visitec is unable to determine if any issues specific to the device is in question that contributed to the incident.However, we have had reports of similar incidents and through multiple exhaustive investigations have found that these issues to date were the result of user error and were not attributed to any product defects or deficiencies.Please refer to attached investigation reports.
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