The device was not returned to the mfr for physical eval and the failure mode cannot be confirmed.A request for the product and shipping container was sent to the user facility, but no response was received.There were no companion samples available, as the entire lot has been sold and distributed.However, an investigation of the device mfg records was conducted by the mfr.There were no deviations or non-conformances during the mfg process.In addition, the device history review confirmed the labeling, material, and process controls were within spec.
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