A fresenius regional equipment specialist (res) performed an on-site investigation and the failure mode was confirmed.During field service investigation the venous line clamp would not open to allow the machine to prime.The problem was resolved by replacing the level detector module.During investigation of the machine the temperature was found to be high.The temperature problem was resolved by calibrating the temperature control.The level detector module was replaced which resolved the issue.The device was returned to service with no further issues.An investigation of the dev ice manufacturing records was conducted by the manufacturer.There were no deviations or non-conformances during the manufacturing process.In addition, the device manufacturing review confirmed the labeling, material, and process controls were within specification.
|