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Catalog Number LONG |
Device Problems
Break (1069); Migration or Expulsion of Device (1395); Device Inoperable (1663); Component Missing (2306)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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Initial reporter¿s phone number: (b)(6).The actual device has been returned and is currently pending evaluation.Once reliability engineering evaluates the device, a supplemental medwatch report will be sent accordingly.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Event Description
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It was reported by (b)(6) that during service and evaluation, it was observed that the bearings were damaged on the attachment device.It was noted in the service order that the device did not work at all, the ball bearings fell apart, the balls and cage are missing and both spiral pins moved out.This event did not occur during surgery.There was no patient involvement.There were no reports of injuries, medical intervention or prolonged hospitalization.The exact date of this event was unknown.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
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Manufacturer Narrative
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Additional narrative: this device was returned for service; however, did not meet manufacturing specifications during pre-repair assessment.Reliability engineering evaluated the device and noted that bearings were worn out, loose and no longer in axial alignment.It was determined that this created a situation where the cutter was not able to be inserted and not allowing the cutter to pass through.Therefore, the reported condition was confirmed.The assignable root cause was due to component damage from excessive force and/or side to side loading during use.This was further defined as user error / abuse and possibly misuse.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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Search Alerts/Recalls
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