Catalog Number 1680 |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/07/2015 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A visual, functional and dimensional inspection of the product involved in the complaint could not be conducted since the product was not returned.No photo available.Device history record review shows that there were no issues related to functional issues on the corrugated component involved in this complaint (b)(4) (corr-a-flex tubing,100 ft roll) batch 74j1500851 during the manufacture of the material.No corrective action can be established at this moment since the device sample or pictures are not available for evaluation.Customer complaint cannot be confirmed based only on the information provided, to perform a proper investigation and determine the source of defect reported it is necessary to evaluate the sample involved in this complaint.If the device sample becomes available at a later date, this complaint will be re-opened.
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Event Description
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The customer alleges that the circuit failed pre-vent check.No patient injury reported.
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Manufacturer Narrative
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(b)(4).Two sections of the flex tubing were returned for evaluation.A visual exam was performed and no defects were observed.Functional testing was performed and one of the sections did not pass the leak testing.It was found that the leak was from a very small pin hole which was detected with a soluble soap leak detector.Based on the investigation performed, the reported complaint was confirmed.Although the complaint was confirmed, a root cause for the pin hole could not be determined.A conclusion code could not be chosen as the complaint was confirmed however a root cause was not established.
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Event Description
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The customer alleges that the circuit failed pre-vent check.No patient injury reported.
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Manufacturer Narrative
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(b)(4).No 'conclusions' code (blank).A conclusion code could not be found.The complaint was confirmed; however, a root cause was not established.
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Event Description
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The customer alleges that the circuit failed pre-vent check.No patient injury reported.
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Search Alerts/Recalls
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