Model Number IRT-6500 |
Device Problems
False Negative Result (1225); Low Test Results (2458)
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Patient Problem
Fever (1858)
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Event Date 05/14/2015 |
Event Type
malfunction
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Event Description
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A consumer reported that her thermometer had allegedly given false negative readings on their son.The device was giving readings 5-7 degrees lower than the patient's actual temperature.The patient was brought to a hospital and a fever was confirmed.Kaz usa, inc, has requested that the device be returned to our company for further investigation.
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Manufacturer Narrative
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The readings were within the 0.2 degree f tolerance for accuracy.These are passing results.The alleged malfunction could not be duplicated in testing, and there were no defects found in the returned product.
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Event Description
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A consumer reported that her thermometer had allegedly given false negative readings on their son.The device was giving readings 5-7 degrees lower than the patient's actual temperature.The patient was brought to a hospital and a fever was confirmed.
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Search Alerts/Recalls
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