The analysis of the returned device has been completed.Our records indicate that the device was assembled in july 2012.The handset was manufactured in october 2012.The returned unit was inspected visually and by x-ray.The investigation found evidence of heavily applied dental office cleaners and fluid ingress into the interior of the handset.It was determined that there was a short circuit in the upper and lower battery pack circuit boards that lead to the battery failure.No injuries were reported.The nomad pro operator manual provides instructions on the proper care, cleaning, and maintenance of the device.This concludes our investigation.
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