If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.The complaint device was returned and an evaluation was performed.The evaluation revealed the irrigation roller pump head was loose and pushed back against the front panel causing it to not rotate; therefore the unit had no flow.A review into the depuy synthes mitek complaints system revealed one other dissimilar complaint for this eight year old reusable pump.The device was repaired and has passed all functional and safety tests, and is fully operational.At this point in time, no corrective action is required and no further action is warranted.However, depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.(b)(4).
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