\ the system was examined and the reported event was replicated.The issue is with the host and power supply.Both parts have been ordered.A review of the customer¿s complaint history for the last 24 months did not show any previous complaints of this kind against the system.The system was manufactured on august 29, 2014.Based on qa assessment, the product met specifications at the time of release the reported event was confirmed.However, based on the information obtained, the root cause of the reported event cannot be determined conclusively.(b)(4).
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