The customer's (end user's) spouse called alere home monitoring (distributor) to discontinue use of the inratio monitor.During the call, it was discovered that the consumer was requesting to be removed for their services due to a discrepancy.The following information was received from the distributor, the spouse and the customer: the customer was previously hospitalized for 45 days due to sepsis and was placed on an unspecified type of antibiotic.Following the hospitalization, the customer was place in a rehabilitation facility for two weeks and discharged on (b)(6) 2015.Spouse states that the customer was generally obtaining results within her therapeutic range of 2.0 - 3.0 between the dates of (b)(6) 2016 and (b)(6) 2015, some results may have been outside of the range but nothing alarming.The customer was on and off antibiotics during that time frame.On (b)(6) 2016, the customer tested on the inratio device and received an inr of 3.5.Due to blood in the customer's stool, she was taken to the hospital where her laboratory inr was 19.9.The hospital result was retested as spouse did not believe the result due to obtaining the 3.5 on the monitor an hour prior.The spouse stated that he also noticed that the customer was bruising easily and there was occasional bleeding prior to (b)(6) 2015.The customer was hospitalized and transfused with 8 units of plasma and 1 pint of blood, spouse was not sure if any additional treatment was provided.The customer was discharged from the hospital 7 days later.There was no additional information provided.
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