Based on the available information, this event is deemed to be a serious injury.Previous applicable non conformance investigation has been completed.The investigation revealed that the complaint/incidence data-post market data analysis (trend analysis), clinical review, root cause analysis and risk assessment indicate a consistent rate of complaints by the end user as a result of skin complications caused by a variety of external factors not related to the design, materials, and/or processes of the product.No further information is available at this time.Should additional information become available, a follow-up report will be submitted.(b)(4).
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End user reports 12 weeks ago, he developed a peristomal ulcer at the 8 to 9 o'clock position that migrated to the 7 o'clock position.The area was approximately 18 mm round with shallow depth and about 1/8th inch away from the stoma.End user saw a physician at a wound care clinic and they treated the area with stomahesive powder, endoform, aquacel extra and duoderm at various points.The doctor eventually treated the area with silver nitrate and it resolved after about 4 to 5 weeks.End user reports bleeding occurs and is treated with silver nitrate.He is not able to quantify the bleeding.End user further states there is no pain or discoloration around the ulcer, however the ulcer does lie partly underneath the flange.End user received samples of natura moldable durahesive skin wafers that are helping.End user states with last pouch change the area was almost completely resolved.
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