(b)(4).We received one used, empty easypump ii lt 100-50-s without packaging.The received sample was taken to a visual inspection.As-received condition the sample was soaking wet in the plastic bag.The white clamp was missing and the patient connector was not closed (the original wing cap was not handed over by the customer).Further on, we detected liquid and crystallized drug residues at the filling port (lli-cone) and at the patient connector (lla-cone).Damages were not detected at the sample.Additionally, the pump was filled with nacl 0.9 % up to the nominal volume (100 ml) and a functional test respectively a leak test was carried out (patient connector was closed with a blue combi stopper before filling the pump).After removing the blue combi stopper from the patient connector the pump did work immediately (solution was running).We detected no leakages at the sample within a test period of 60 minutes.Furthermore, the flow rate of the received sample was tested: nominal: 2 ml/h.Actual: 0.6 ml in 1 h; 1.5 ml in 2 hrs; 17.1 ml in 25 hrs.A slow flow (as described by the customer) could be detected at the sample.The received sample is not within our specifications.Hence we assess this complaint to be justified.
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