Nidek inc.Received a complaint from a customer on (b)(6) 2016.During surgery with gyc-1000, serial number (sn): (b)(4), doctor was getting a green flashback whenever the laser was fired.Doctor also reported that he was wearing protective goggles as a safety.Doctor also complained that the illumination rheostat could not be adjusted and the illumination was at the highest settings.No injury was reported at this time.
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Device was returned back to nidek for in-house repair.Nidek in-house service engineer (se) evaluated the device on 02/17/2016.Se tested and evaluated the device.Laser output was verified.No failure was found.Nidek (b)(4) had performed additional investigations on 5/23/2016.Dhr was investigated at nidek (b)(4) (nco), and confirmed that the all requirement for nidek quality standard has passed at nidek inspection in (b)(4).Nidek (b)(4) implemented investigation for similar symptoms from the past due to the product is not sent in nidek (b)(4).As per the investigation, in general, people feel "brighter" in case of; the laser wavelength is closer to a peak of luminous sensitivity (about 550nm).The selected laser power is 1w which is considered as high power.Therefore, from those reasons, we consider that the doctor felt brighter.However, the reflection light is sufficiently below mpe value based on the standard (iec60825-1), therefore, it is concluded that there is no adverse effects on doctor's eyes.
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