The customer reported the vent originally came down with a blender issue, but now the driver does not start.Carefusion technical support representative determined that the blender was not giving proper gas flow to vent (low source gas light) and also reminded the customer to what alarm conditions were and how to check them.Carefusion technical support representative further explained the "low source gas" and how the ventilator has to be pressurized in order for the driver to start; and suggested bypassing the blender, taking the "wye/t-connector" out of the equation, and then evaluating the blender and ventilator separately.The customer reached out the carefusion moments later seeking to order a driver power module.Carefusion technical support representative asked if the vent ever pressurized and that is why he suspects a faulty driver power module (driver not starting).Customer said 'no' explaining that the vent still doesn't pressurize and the low source gas light was still on after bypassing the blender.Support rep, explained the vent and how the driver will not start without pressure and this is a pneumatic issue; suggested evaluating the pneumatic pressure switch, pressure transducer, and regulators.Support rep recommend that he find a "known good circuit" so the circuit could be ruled out.No further details were provided, patient involvement is unknown.
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