The customer reported that during shift check, they encountered difficulty locking the li-ion battery inside the autopulse platform, thus cause the platform not to power up.Inspection of the autopulse battery compartment revealed the battery connector was bent.No patient involvement was reported.No additional information was provided.
|
The autopulse platform (s/n (b)(4)) was returned to zoll for evaluation on 01/27/2016.Visual inspection was performed and no damage was observed to the enclosure.A review of the archive was performed and numerous user advisory (ua) 07 were noticed for (b)(6) 2015, no other significant problems were found.The battery connector was noted to be damaged therefore it was unable to insert the battery in place and thus the autopulse platform did not power on.In summary, the reported complaint of the battery connector broken was confirmed.The autopulse platform is a reusable device and was manufactured on 05/21/07.Therefore, this type of physical damages is characteristic of normal wear and tear for the life of the device.The battery cable was replaced to resolve the issue.A root cause for the observed ua code cannot be determined.The autopulse platform passed load cell characterization test and both load cells were within specification.A run_in testing was performed using the 95% patient test fixture (lrtf) for 18 minutes, and device did not duplicate any of the user advisory or fault.In summary, the autopulse has passed all the testing and meets all required specifications.
|