(b)(4) 2016 integra investigation completed.Method: failure analysis, device history evaluation.Results: failure analysis - forceps returned in used condition, showing a blue code ring marking, staining and a broken jaw.It appears the damage to the forceps started out as a hairline fracture, leading to the breakage.This type of damage is usually the result from improper processing/usage.Device history evaluation - dhr review was completed with all history available.Nonconforming product report / nonconforming material report history: there is no applicable.Nonconforming product report/nonconforming material report history.Variance authorization / deviation history: none.Engineering change order/manufacturing change order history: there is no applicable engineering change order/manufacturing change order history.Corrective action preventive action history: none.Health hazard evaluation history: none.Conclusion: the complaint report has been confirmed; the root cause has not been identified as a workmanship or material deficiency.
|