On (b)(6) 2016, abbott point of care (apoc) was contacted by a customer who reported that analyzer sn (b)(4) would not power up and the battery became hot to touch.The customer states the analyzer was operating with 9v lithium batteries with a red (fused) battery carrier.The degree of heat generated by the product during the event is undetermined and purely subjective.Apoc has determined that a component failure within the analyzer circuitry, may lead to the batteries becoming uncomfortably hot to touch in the area of the battery compartment when using a green non-fused battery carrier.However, the customer states that rechargeable batteries and also a red fused battery carrier was being used.Therefore the analyzer is unlikely to become hot to touch.The product was replaced and returned for investigation.Based on the information available, there were no patient or user related injuries associated with this complaint.
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