Investigation summary: an internal complaint ((b)(4)) was received indicating that finished good (b)(4) overflowed and allowed fluid to leak into the hospital's system.The lot number was not reported, and defective sample was not returned for evaluation.Without the sample, visual evaluations and testing are not able to completed.Because a lot number was not reported, the device history record (dhr) was reviewed for discrepancies for lot numbers shipped to the account since december.Lot numbers identified with ship dates included in parentheses are as follows: 40937480 (12/2/2015), 41169890 (12/28/15), and 41195174 (1/11/16).Lot number 41348231 (1/29/2016) was excluded from that list due the date occurrence.No discrepancies were found in the dhr review.The failure mode effects and criticality analysis (fmea) was reviewed.The failure mode reported was identified with the following provided as potential causes: 1) manufacturing error; 2) damaged device; and 3) user error.The quality control complaint specialist reviewed the sales and similar complaint information.(b)(4).There have been no previous reports during the review period for the finished good and issue reported.Deroyal will continue to monitor trends for this failure and will recognize in the future if it transitions into a recurring issue.The investigation is incomplete at this time.If new and critical information is received, this report will be updated.Device not returned to manufacturer.
|