Model Number N/A |
Device Problems
Device Markings/Labelling Problem (2911); Appropriate Term/Code Not Available (3191)
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Patient Problems
No Patient Involvement (2645); Not Applicable (3189)
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Event Type
malfunction
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Manufacturer Narrative
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Current information is insufficient to permit a valid conclusion about the cause of this event.A follow up report will be sent upon completion of the investigation.
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Event Description
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The sales associate reported the receipt of mislabeled product.The package label read item number 8824-4608; however product inside was etched with item number 8824-4607.No surgery was involved.
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Manufacturer Narrative
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The sales associate confirmed the product was discarded.Inspection of inventory identified all parts match the labeling.The part in the package is identical to the desired part in all aspects except for being 1mm less in height.There is no increased risk to patient health.This error was discovered by the sales associate outside the surgical setting with no patient involvement.The most likely root cause of the event is human error.
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Search Alerts/Recalls
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