Upon the arrival of the steris service technician he was made aware that an employee had obtained an injury.The technician was advised that an employee had attempted to lift the door open when the door came back down pinching the fingers of the employee.The user facility did not disclose whether the employee sought or received medical treatment.The steris service technician inspected the conveyor system and found that a screw and spring on the safety bar were missing.The technician repaired the conveyor system, ran a test cycle and confirmed the unit to be operational.No additional issues have been reported.The operator manual states (pp.1-2), "risk of pinch point between door and threshold when door opens.Keep fingers away from threshold." "risk of pinch point between door and upper panel.Do not push on top portion of doors; do not push on door when door is rising; do not push on door when door is jammed." the preventive maintenance checklist states to inspect for air leaks and motorized return door 4 x per year.The conveyor system was manufactured in 2014 and is serviced and maintained by the user facility.
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