This is the first of two reports (same device, same facility, different patients).Linked to mfg report: 1222895-2016-00003.It was reported that on (b)(6) 2016 the crw precise crw precision arc system was set up and found to be out of calibration by approximately 0.3mm.The arc device was not in contact with the patient since it was not used after completing the set up.There was no adverse event or adverse patient outcome reported.There was no information on what procedure the set up was for or what procedures were completed prior.There was no report of any delay in surgery due to the product problem.The arc was used by the surgeon twice and the calibration was not correct both times.
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Integra has completed their internal investigation on 17 may 2016.The investigation included: methods: evaluation of actual device.Review of device history records.Review of complaint history.Results: evaluation of device: the device was received at the (b)(4) service center.The device has been cleaned and inspected.The returned device was calibrated to manufacturers' specification.The dhr review has been deemed satisfactory.Date of manufacture: nov 03 2014.Dhr show no abnormalities related to the reported failure.This device passed all required inspection points with no associated mrr¿s, variances or rework.No new design or manufacturing trends have been identified.Conclusion: in summary, no root cause can be determined at this time however, this issue will be monitored.
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