A review of the device history record could not be performed since there was no serial number for an a.T.S.750 tourniquet system associated with the reported event.The customer did not provide any additional clarification for the reported event.On (b)(6) 2016, it was reported that a patient had nerve pain after a procedure and that the surgeon was questioning the calibration of the device.Multiple attempts were made to acquire additional clarification about the reported event, but the customer did not respond.The customer did not return an a.T.S 750 tourniquet system to either zimmer (b)(4) or zimmer biomet surgical for evaluation.The root cause of the reported event could not be specifically determined, but was most likely due to the customer not performing proper preventative maintenance with the device.The instructions for use recommend that the customer perform regular inspections and recalibrations of the device to ensure that the device is in optimal condition.If the customer would fail to maintain proper calibration on the device, the device could then begin to malfunction such that it would not accurately measure the pressure applied to the cuff.No functional testing was performed since the customer did not return an a.T.S 750 tourniquet system for evaluation.Recommended actions: no recommended actions at this time.
|