Customer states: care giver states the inf0500 sets with lot # cf1401704 are pumping air and not letting formula go through but air only, pump does not alarm.Care giver will change the set and the feeding will be completed without problems.Three pumps have been exchanged and all three have passed the rapid check procedure test, sn (b)(4), this last pump was tested and passed test before it was given to the patient.Customer would like an investigation as believed to be users error because pumps pass all testing without problems.Pumps are now with other patients after passing all testing and the pumps are working with no problems at all.(b)(4).
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