(b)(4) during processing of this complaint, attempts were made to obtain complete event, patient and device information.(b)(4) it is indicated that the device is not returning for evaluation; therefore a failure analysis of the complaint device could not be completed.The reported difficulties appear to be due to case circumstances.A review of the lot history record revealed no non-conformances that would have contributed to the reported event.A query of the electronic complaint handling database revealed no other similar incidents from this lot.Based on the reviewed information, there is no indication of a product quality issue with respect to manufacture, design, or labeling.The reported patient effects of dissection, occlusion, and stroke are known observed and potential patient effect as listed in the xact carotid stent system instruction for use (ifu).
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