This spontaneous report was received on 25-feb-2016 from a reporter reporting on a consumer (age and gender unspecified) from (b)(6).On an unspecified date, the consumer started using reach dental floss ultra clean 27m (lot number and expiration date unspecified).After an unspecified duration, the consumer noticed the cutter guard came off from the device.This report had no adverse event and the action taken with the device was unknown.As the lot number was not provided, lot trend analysis, batch record review and retain sample analysis could not be performed.Based on quality investigation, the device was used for intended treatment.The complaint investigation was closed with a disposition of undetermined.This report was considered a reportable malfunction in the united states of america.
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