On 11/8/16 integra investigation completed.Method: failure analysis, device history evaluation.Results: failure analysis - scissors in used condition, not showing any unusual markings.The returned scissors showing wear, discoloration and broken tips.While visually inspecting the instrument, it is noticed the hinge area has some minimal discoloration and the tips are broken.The complaint is confirmed; device history evaluation - dhr review.Nonconforming product report / nonconforming material report history: none.Variance authorization / deviation history: none.Engineering change order/manufacturing change order history: none.Corrective action preventive action history:none.Health hazard evaluation history: none.Conclusion: the root cause has not been identified as a workmanship or material deficiency.
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