The customer did not indicate any impact to the patient.This patient's issue was that tasks did not generate and measurements were not taken as a result.Engineering investigated this issue remotely through code review and patient data; and determined that it is associated with a software defect.The issue occurs with the following steps: the clinician only saves the active patient's calendar 1 time; and the patient does not submit a measurement; the device attempts to generate an adherence flag.The software defect occurs.Two issues happen as a result of the software error: no adherence flag is generated for that day; and no task is generated 14 days later.A correction to the defect has been completed and is being implemented with customers.
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