Model Number IMMULITE 2000 XPI |
Device Problem
Adverse Event Without Identified Device or Use Problem (2993)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/08/2016 |
Event Type
malfunction
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Manufacturer Narrative
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Siemens headquarters support center (hsc) reviewed the instrument files provided by the customer.There were no errors and nothing observed in the instrument files that indicated a malfunction in the instrument while the sample was being processed.A siemens field service engineer (fse) visited the customer site the day after the falsely low discordant was observed ((b)(6) 2016) and evaluated the instrument based on suggestions made by hsc.The issue with the system as per the fse was a earthing problem.There have been no other discordant results reported by the customer since the fse evaluated the instrument.The cause of the falsely low results was due to an earthing problem of the instrument.The system is performing according to specifications.No further evaluation of the device is required.
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Event Description
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The customer obtained a falsely low result for the homocysteine assay on the immulite 2000 xpi, after switching to a new reagent lot 329.The sample was repeated again in duplicate and the results were acceptable to the customer.It is unknown if the initial or repeat results were reported to the physician(s).There are no known reports of patient intervention or adverse health consequences due to the falsely low result obtained on the immulite 2000 xpi instrument.
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Search Alerts/Recalls
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