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Model Number 11.1510 |
Device Problem
Insufficient Information (3190)
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Patient Problem
Rash (2033)
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Event Date 11/30/2015 |
Event Type
Injury
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Manufacturer Narrative
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A pre-paid postage package has been provided to the complainant to return the device for evaluation.After receipt of the pre-paid return package, the complainant decided not to return the device.The qms representative reviewed the assembly process including the device history record and no abnormalities were found.
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Event Description
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I bought the product and used it with the original gel-pads with no problems.When the original gel-pads were used up, i purchased replacement gel-pads online.Approximately four months ago when i began using the replacement gel-pads, i noticed a rash beginning in the area of my lower back where the product and replacement gel-pads were used.Over time the rash began spreading across my back and has now spread up to my neck, and spread down to the butt area.My physician diagnosed the rash to be staph infection by comparing the rash to photos of rashes in a book.I have never had staph infection before in my life.Four days ago, my physician prescribed antibiotics for me to take.
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Search Alerts/Recalls
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