Catalog Number 00MLX |
Device Problems
Thermal Decomposition of Device (1071); Device Sensing Problem (2917)
|
Patient Problem
No Known Impact Or Consequence To Patient (2692)
|
Event Date 03/16/2016 |
Event Type
malfunction
|
Manufacturer Narrative
|
To date the device involved in the reported incident has not been received for evaluation.An investigation has been initiated based on the reported information.
|
|
Event Description
|
Customer reports that unit got hot enough to burn a hole through 2 headlight modules, two separate patient procedures.They were using the 001380lx9 cables.On (b)(6) 2016 customer has not provided additional promised information.Two of 2 related complaints (other report#2523190-2016-00059).
|
|
Manufacturer Narrative
|
The 6/21/16 integra investigation completed.Method: failure analysis, device history evaluation.Results: failure analysis - lamp is discolored.Control board failed error code sequence and memory.A visual inspection found that the turret is melted at the wolf port and the four bumper feet were missing.The turret, control board and 4 bumper feet were replaced during the repair.Device history evaluation - nonconforming product report / nonconforming material report history: none.Variance authorization / deviation history: none.Engineering change order / manufacturing change order history: none.Corrective action preventive action history: none.Health hazard evaluation history: none.Conclusion: the complaint report is confirmed.The unit was repaired and returned to customer.
|
|
Search Alerts/Recalls
|