Device Problem
Device Stops Intermittently (1599)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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The pump has not been returned to animas.If the device is returned, an evaluation shall be completed and a supplemental report will be filed.No conclusions can be made at this time.(b)(6).
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Event Description
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On (b)(6) 2016, the reporter contacted animas, alleging a power (intermittent power) issue.The reporter alleged that the pump would reboot intermittently.The reporter changed the battery; however, the ¿intermittent power¿ issue remained unresolved.It was reported that the battery compartment was damaged.No additional information was available.This complaint is being reported because the reported issue was not resolved with troubleshooting.There was no indication that the product caused or contributed to an adverse event.
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Manufacturer Narrative
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Follow-up #1: date of submission 06/03/2016.Device evaluation: the device has been returned and evaluated by product analysis on 05/16/2016 with the following findings: the review of the black box data showed evidence of unexplained power reboots.The battery cap was not returned for investigation; therefore, all testing was performed with a test battery cap.The battery cap was unable to fully tighten and the intermittent power issue was duplicated.The battery compartment was cracked.Unrelated to the original complaint, evidence of moisture contamination was observed inside the battery compartment.A leak test was performed and failed due to a leak at the battery compartment crack.Upon removal of the pump case and pump disassembly, additional moisture was noted internally.Animas has conducted a review of the device history record for this pump and confirmed that it was operating within required specifications at the time of release.(b)(4).
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Search Alerts/Recalls
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