(b)(4).The customer returned one sealed unit 528235 visistat 35w 6/box from lot number 73h1500255 for investigation.Visual examination revealed that there appears to be a sealing issue along the upper left corner of the lidstock with the stapler package laid lidstock side down.Reference files (b)(4) for investigation photos.Nonconformance, (b)(4) has been initiated to further investigate this complaint issue.The reported complaint of an improperly sealed package was confirmed based upon the samples received.Based on the observed defect, the probable cause for this complaint issue is packaging related.Nonconformance, (b)(4), has been initiated to further investigate this complaint issue.The samples have been forwarded to the manufacturing site for further investigation.
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