(b)(4).Evaluation of the customer issue included a review of the complaint text, a search for similar complaints, a review of labeling, and a review of device history.The customer observed smoke coming from the digtl centr (ref)/xsystems centrifuge (list number 09527-26) while tacrolimus pretreatment tubes were being centrifuged.The field service engineer (fse) replaced the xsystems centrifuge to resolve the issue.The fse verified that the electrical specification of the power source met the outline specifications of the xsystems centrifuge instruction guide.A search of complaints determined that there is no unusual activity and there is no trend for the issue.A service history review found no similar issues for the digtl centr (ref) (list number 09527-26).The xsystems centrifuge instruction guide provides adequate information regarding electrical characteristics and environmental requirements.A labeling review found the 2016 ul certification memo contains adequate information noting abbott diagnostic equipment and accessories are certified to the appropriate safety standards, and adequate protection is provided for the operator against spread of fire from the equipment.Based upon the results of this investigation, no deficiency or malfunction of the digtl centr (ref) (list number 09527-26) was identified.
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