Catalog Number 04A24-96 |
Device Problem
Smoking (1585)
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Patient Problem
No Patient Involvement (2645)
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Event Date 03/25/2016 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).A follow-up will be submitted when the evaluation is complete.
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Event Description
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The customer stated that they observed smoke coming from the right side of the tdx/tdxflx instrument behind the display panel when they were running a calibration.There was no visible damage or fire seen.The customer powered the unit off and unplugged.There was no reported injury or impact to user safety and no impact to analytical patient results.
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Manufacturer Narrative
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Smoke was observed coming from tdxflx, serial number (b)(4), during assay calibration.The customer powered off and unplugged the analyzer.The field service engineer (fse) identified several damaged resistors on the reagent display door with board (part number 3-45036-01) and replaced the part.The fse verified the system to be functional again after replacement of the reagent display door with board.A return was not available but the fse provided two file images that confirm the damage on the part.A review of the service history did not identify any issues that may have contributed to the current complaint.The tdx/flx system operations manual contains adequate information on operational precautions and limitations of the analyzer.A review of the 2016 ul certification memo found adequate information noting abbott diagnostic equipment and accessories are certified to the appropriate safety standards, and adequate protection is provided for the operator against spread of fire from the equipment.A review of history for the reagent display door with board (part number 3-45036-01) found no trends.Based on this investigation no systemic deficiency or malfunction was identified for the reagent display door with board (part number 3-45036-01).
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Manufacturer Narrative
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The device evaluation was reassessed and concluded that a malfunction occurred, therefore the device was not performing as intended.
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Search Alerts/Recalls
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